Frequently Asked Questions
Clutch is primarily a name, image, and likeness merchandiser founded in 2022, with a mission to empower college athletes. Prior to 2021, athletes who played college sports under the National Collegiate Athletic Association (NCAA) were unable to monetize their personal brand and image, receiving only a scholarship as compensation for their hard work and talent.
College athletes now have the freedom to earn money from private companies through their name, image, and brand. This new opportunity has created a need for companies that share athletes' and fans’ interests. Clutch fills this gap by providing quality, personalized merchandise that directly supports its ICONS with every sale.
Clutch's primary goal is to offer products that athletes feel proud to promote and customers feel proud to wear. By providing exciting products that directly support athletes, Clutch aims to create a future where fans can show their love for their favorite athletes while finding real value and quality in their purchases. Looking forward, Clutch's future includes expanding its products and services to meet the growing needs of college athletes and their fans.
General Information
Where is Clutch located?
Clutch is located in Tampa, Florida, USA.
Why should I trust Clutch?
Clutch has successfully serviced over 100 clients across a
wide range of industries.
Can I get a discount?
Use CLUTCH10 for 10% off your order 😊
Can I order in bulk?
For bulk order inquiries, please reach out to
remy@clutchicons.com. We will be happy to discuss your needs and work out an
appropriate discount.
What printing methods do you use?
We use a combination of transfer printing and
direct-to-garment (DTG) printing. The choice of method depends on the type of
fabric to ensure optimal wearability and durability for every product.
I want to order jerseys in bulk, can I get a deal?
Yes, we offer special deals on bulk jersey orders. Please
contact us at remy@clutchicons.com to discuss your specific needs and get a
customized quote.
How long will it take for my order to arrive?
Your order will typically arrive between 8 and 14 days,
depending on when it is placed. All items are made to order to minimize waste,
protect the environment, and ensure that more of the proceeds go to our ICONS.
How can I track my order?
Once your order has been shipped, you will receive a
confirmation email with a tracking number. You can use this tracking number to
monitor the status of your shipment on our website or through the carrier's
website. If you have any questions or need further assistance, please contact us
through our site’s chat feature.
Do you ship internationally?
Yes, we offer international shipping.
How do I make a change to an order I have already placed?
Changes to orders may be possible if you request the change
within 24 hours of placing your order. However, please note that we cannot
guarantee changes, as your order may have already been processed or produced.
Please click the chat bubble to contact us.
What should I do if my order is incorrect or damaged?
Please click on the chat bubble to contact us if you have
received an incorrect or damaged order. Our customer service team will assist
you promptly to resolve any issues.
What is your refund policy?
We offer refunds only for defective or incorrect items.
Refund requests must be made within 2 weeks from the receipt of your order.
Please use the chat feature on our website to initiate your refund request.
Custom Artwork and Products
How can I customize products for myself?
Check out our custom shirt tool to upload your own design.
If you have an idea that you're unable to realize using our custom tool, please
feel free to reach out to us. We're here to help bring your vision to life.
Can you make a custom design for me?
Yes, we have a team of professional designers who can help bring your vision to life. Contact us for more information and pricing.
Can you help with corporate or event merchandise?
Absolutely! We specialize in creating custom merchandise athletes, businesses, events, promotions, and more. Contact us for tailored solutions.
Do I get proofs of my products before I order?
Yes, we provide proofs of custom products before finalizing
your order. This ensures that you are completely satisfied with the design and
layout before production begins.
ICON Specific
What is Clutch ICONS, and how does it support college athletes?
Clutch ICONS is a platform designed to empower and support
college athletes by providing opportunities for collaboration in merchandise
design and sales. Through this program, athletes can showcase their personal
brand, gain visibility, and earn income by collaborating on custom merchandise.
How do I become an ICON?
To become a Clutch ICON, simply apply at www.clutchicons.com/become-an-icon.
Our team will review your application and assess your suitability for the
program based on various factors such as your athletic achievements, personal
brand, and potential market appeal.
What are the benefits of becoming an ICON?
As a Clutch ICON, you'll have the opportunity to co-create
custom merchandise featuring your personal brand. This collaboration not only
enhances your visibility but also provides a source of income through sales of
the merchandise.
Can I get different products to be part of my collection?
Yes, you can collaborate on a variety of products. If you
have a specific product idea in mind, feel free to reach out to us. We'll
assess the feasibility and let you know if we can provide it as part of your
collaboration.
How are designs and products developed for each athlete?
Our team works closely with each athlete to develop unique
designs and products that reflect their personal brand and resonate with their
audience.
What is the duration of a typical collaboration?
The length of our collaborations varies. Typically,
collaborations continue until you send written notice requesting cancellation,
or there is a change in the material status of your NIL (Name, Image, Likeness)
rights.
How are sales and profits shared with collaborating athletes?
Sales and profits from merchandise featuring an athlete's
collaboration are shared between the athlete and Clutch as per the terms of the
agreement. Athletes earn 50-60% of the net profit.
Can I be involved in marketing and promotions for my collaboration?
Yes, athletes are encouraged to be actively involved in
marketing and promoting their collaboration to maximize visibility and sales.
Are there any restrictions on my participation in other endorsements or collaborations?
There are no restrictions on participation in other
endorsements or collaborations
How does becoming an ICON support athlete branding and visibility?
Becoming a Clutch ICON provides a platform for athletes to
showcase their personal brand and increase their visibility among fans,
supporters, and potential sponsors.
What happens if my products don’t sell as expected?
In such cases, our team will work closely with you to assess
the situation and explore potential strategies to improve sales performance. We
are committed to supporting our athletes throughout the collaboration process.
Can I get my merch for free?
No, merchandise is not provided for free. Athletes are
compensated for their collaboration through royalty earnings from every sale of
their merchandise.
Blog posts
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Brad Cecil, Center for the South Florida Bulls ...
Leadership on and off the field The University of South Florida Bulls football team has been through a lot in the past five years. They've had their ups and downs,...
Brad Cecil, Center for the South Florida Bulls ...
Leadership on and off the field The University of South Florida Bulls football team has been through a lot in the past five years. They've had their ups and downs,...
